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ringcentral

RingCentral

The global leader in AI-powered customer engagement ✨

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The next evolution of autonomous AI agents for customer engagement is here: Meet AIR Pro 👋

AIR Pro is a voice-first, omnichannel AI agent platform designed to automate interactions, streamline operations, and drive measurable business outcomes.

AIR Pro bridges the gap to bring humans and AI together in one coordinated workflow, turning collaboration into measurable impact.

✅ Build configurable AI agents for voice and digital channels in AIR Pro Studio using natural language, no code required.

✅ Launch faster with industry accelerators, so teams can deploy quickly and achieve ROI sooner.

✅ Monitor performance in real time, identifying containment gaps and strengthening customer outcomes.

✅ Transform customer experiences, delivering faster resolutions, lower operational costs, and higher satisfaction.

This is the foundation for the next generation of scalable, purpose-built agentic AI for business communications.

Watch to see it in action. ▶️

Click the link in our bio to learn more about AIR Pro.


17
12
2 months ago


What if you never missed another customer call? This tool makes certain you don’t.

#ad • RingCentral AI Receptionist is a 24/7 AI call answering solution that answers questions, books appointments, and routes calls automatically.

It sounds human. It’s trained in minutes. And it works 24/7.

This is how small businesses are competing like big ones.

Watch my demo on YouTube and try it for yourself.

Comment RINGCENTRAL below and I’ll send you the link! 🔗


147
38
10 months ago

The difference between good and great customer experiences is making every customer feel heard.

RingCX, our AI-powered omnichannel contact center, helps streamline customer journeys, enhance agent experiences, and ease supervisor workloads.

And now with meaningful AI tools like real-time insights and live coaching, it enables your teams to make every conversation more impactful.

Create effortless customer experiences with RingCentral's AI contact center.


70
19
12 months ago

AI isn’t falling short. But disconnected tools are.

When workflows, data, and conversations are connected, AI can operate where work actually happens. That’s when teams start seeing real impact.

RingCentral’s AI & CX Transformation Practice Leader, Mike Egli, shares how having a foundational agentic layer, like RingCentral’s Agentic Voice AI, unlocks what AI can really do.


2
3 hours ago

How is AI making human connection more human?

In our latest AI Real Talk, industry analyst Craig Durr shared how intelligent capabilities like AI note-taking enable people to stay present and engage more deeply in conversations.

He explains why stronger connections and more meaningful interactions are AI’s real superpower 💡


5
2
1 days ago

What if your contact center actually kept up with your growth? 👀

@theescapegame hosts 10 million guests across 50+ locations. Their old system? Couldn't handle it.

After switching to RingCX:

📈 16% more calls answered
📅 7% boost in bookings
💰 50% drop in contact center costs

Now the Guest Care team handles 30,000 calls a month with full visibility into every interaction, delivering a more consistent guest experience at scale.

This is what the right technology does for your business. 👇


9
2 days ago

Customer expectations are changing fast. IDC found that 50% of businesses consider it important for their UC solution to include lightweight contact center capabilities built right into their phone system.

It’s a major industry shift and a huge opportunity for teams that don’t have a formal contact center but still handle customer interactions every day.

The Customer Engagement Bundle extends the power of RingEX with call queues, analytics, and SMS, enabling businesses to manage both employee and customer engagement from a single, unified platform.

RingCentral’s VP of Product Marketing breaks it down in this video.


11
1
4 days ago

Think building and deploying your own AI agent has to be complex? Think again.

The next evolution of our Agentic Voice AI platform is here: AIR Pro.

AIR Pro combines reasoning with multi-step execution, making it easier for businesses to build, deploy, and scale AI agents without the usual complexity.

RingCentral President and COO Kira Makagon shares what sets AIR Pro apart for today’s businesses.


30
2
1 weeks ago


Is an AI Receptionist actually worth it? 👀

RingCentral's own Amir Hameed, SVP of Global Technical Solutions & Innovation, breaks down the real ROI:

✅ Closing communication gaps

📞 Capturing more revenue-generating calls

💰 More opportunities that would have otherwise slipped through the cracks

Listen to the full breakdown.


23
1
1 weeks ago

One branch drowning in calls. Another sitting idle just 30 minutes away.

That was the reality for Maple Federal Credit Union after a merger left two locations disjointed with disconnected phone systems.

After deploying RingCentral AI Receptionist (AIR), everything changed:

✅ Call hold times cut by 90%
✅ 8% of total call volume resolved via 24/7 self-service
✅ 1.5 hours of daily capacity returned to every staff member
✅ Monthly overhead slashed by 50%

Now their staff is back to doing what they do best: face-to-face service and faster loan processing for the community they've served for 70 years.

See what AIR did for their team.


5
1 weeks ago

One branch drowning in calls. Another sitting idle just 30 minutes away.

That was the reality for Maple Federal Credit Union after a merger left two locations disjointed with disconnected phone systems.

After deploying RingCentral AI Receptionist (AIR), everything changed:

✅ Call hold times cut by 90%
✅ 8% of total call volume resolved via 24/7 self-service
✅ 1.5 hours of daily capacity returned to every staff member
✅ Monthly overhead slashed by 50%

Now their staff is back to doing what they do best: face-to-face service and faster loan processing for the community they've served for 70 years.

See what AIR did for their team.


5
1 weeks ago

One branch drowning in calls. Another sitting idle just 30 minutes away.

That was the reality for Maple Federal Credit Union after a merger left two locations disjointed with disconnected phone systems.

After deploying RingCentral AI Receptionist (AIR), everything changed:

✅ Call hold times cut by 90%
✅ 8% of total call volume resolved via 24/7 self-service
✅ 1.5 hours of daily capacity returned to every staff member
✅ Monthly overhead slashed by 50%

Now their staff is back to doing what they do best: face-to-face service and faster loan processing for the community they've served for 70 years.

See what AIR did for their team.


5
1 weeks ago

One branch drowning in calls. Another sitting idle just 30 minutes away.

That was the reality for Maple Federal Credit Union after a merger left two locations disjointed with disconnected phone systems.

After deploying RingCentral AI Receptionist (AIR), everything changed:

✅ Call hold times cut by 90%
✅ 8% of total call volume resolved via 24/7 self-service
✅ 1.5 hours of daily capacity returned to every staff member
✅ Monthly overhead slashed by 50%

Now their staff is back to doing what they do best: face-to-face service and faster loan processing for the community they've served for 70 years.

See what AIR did for their team.


5
1 weeks ago

One branch drowning in calls. Another sitting idle just 30 minutes away.

That was the reality for Maple Federal Credit Union after a merger left two locations disjointed with disconnected phone systems.

After deploying RingCentral AI Receptionist (AIR), everything changed:

✅ Call hold times cut by 90%
✅ 8% of total call volume resolved via 24/7 self-service
✅ 1.5 hours of daily capacity returned to every staff member
✅ Monthly overhead slashed by 50%

Now their staff is back to doing what they do best: face-to-face service and faster loan processing for the community they've served for 70 years.

See what AIR did for their team.


5
1 weeks ago

One branch drowning in calls. Another sitting idle just 30 minutes away.

That was the reality for Maple Federal Credit Union after a merger left two locations disjointed with disconnected phone systems.

After deploying RingCentral AI Receptionist (AIR), everything changed:

✅ Call hold times cut by 90%
✅ 8% of total call volume resolved via 24/7 self-service
✅ 1.5 hours of daily capacity returned to every staff member
✅ Monthly overhead slashed by 50%

Now their staff is back to doing what they do best: face-to-face service and faster loan processing for the community they've served for 70 years.

See what AIR did for their team.


5
1 weeks ago


Getting an AI receptionist up and running shouldn’t take weeks. It should take minutes.

With RingCentral AI Receptionist (AIR), you just add your website, and it learns everything it can about your business. From understanding what your business does to generating and answering common questions, AIR starts handling customer conversations from day one.

No technical expertise required.

For small businesses, this removes the traditional barriers to adopting AI so you can start seeing value immediately.

Mike Egli, CX Transformation Practice Leader at RingCentral, shares how this makes AI easier to roll out, no matter the size of your business.


3
1 weeks ago

Moms are the original multitaskers.

Running meetings 🤝
Running households 🏡
Running on coffee ☕

To every mom, step-mom, grandma, aunt, mom-to-be, and mother figure at RingCentral, Happy Mother's Day! 🧡


18
1 weeks ago


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